Talk Community Helpline – In order to support people to remain at home the Talk Community Covid-19 helpline continues to operate for those more vulnerable residents who are unable to source support from family, friends or their local community with food supplies, medication delivery or befriending. The Talk Community helpline can also support registration for online shopping slots that have been allocated to Herefordshire with Tesco and Iceland and for CEV’s through the national system. If you require support call 01432 260027 or email firstname.lastname@example.org or go to Coronavirus – Talk Community support for more information and to complete an online support form. The WISH website provides information on food and local suppliers. Contact NHS 111 for any urgent medication supplies.
Volunteer register and support – Herefordshire Voluntary Organisations Support Service (HVOSS) continues working as part of the ‘Talk Community Herefordshire COVID-19 Response’ to help ensure all members of the community are supported, for as long as is needed. Volunteers can Register here and roles include -Vaccination Programme Support (non-medical), Shopping for food and essentials, Collecting prescriptions, Leaflet Distribution, Check in and chat. Local Community groups offering support to residents through the pandemic that need extra volunteer help can e-mail email@example.com or call 01432 343932.
National Covid guidance is available on the Government website. In particular, the following has been updated to reflect new national lockdown restrictions.
Coronavirus: How to help safely Across the UK people are playing their part and providing essential support to their friends and family who are in isolation.
Enabling safe and effective volunteering during coronavirus (COVID-19) This guidance aims to help organisations and groups understand how to safely and effectively involve volunteers during the pandemic.
COVID-19 vaccination: easy-read resources Easy-read guides providing information on coronavirus (COVID-19) and vaccination.
Getting help with daily activities outside your home during coronavirus If you need support while outside your home, this guide explains what you and the people helping you should do to limit the spread of coronavirus
COVID-19 Vaccine Fraud Alert – It’s clear the COVID-19 vaccination programme has opened up new opportunities for criminals. The CrimeStoppers Covid Fraud Hotline (0800 587 5030) allows the general public to report suspected fraud regarding any of the government support schemes, whilst remaining 100% anonymous.
Update on the novel coronavirus (COVID-19):
Herefordshire Council and its partners are well prepared to deal with the novel coronavirus (COVID-19). There are tried and tested procedures to prevent further spread and the NHS is very well prepared and used to managing infections.
How you can help:
Encourage people to wash their hands regularly with soap and water for a minimum of 20 seconds, especially before cooking and eating; after using the toilet and using public transport. Please display the enclosed posters within your communities.
Catch it. Bin it. Kill it! If you sneeze or cough remember to catch it with a tissue; bin it and kill it by washing your hands or using a hand sanitiser that contains at least 60% alcohol if soap and water isn’t available.
Advise people to follow PHE’s returning traveller advice: There are some countries and areas where there’s a higher chance of coming into contact with someone with coronavirus. If you have returned from travelling outside of the UK within the last 14 days please check and follow the PHE specific advice for returning travellers.
Add the ‘Catch it. Bin it. Kill it’ to your email signature (copy in my signature below): remind people to practice good respiratory and hand hygiene by adding the enclosed logo to the bottom of your email signature.
Signpost people to reputable sources of information: stay up to date and avoid misinformation by visiting and signposting people to the below web pages.
Additional sources of general information:
For the latest, reputable sources of information about this coronavirus please visit and signpost the general public to the following websites:
Health advice about coronavirus: https://www.nhs.uk/conditions/coronavirus-covid-19/
Latest information: https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public
Frequently asked Questions: https://publichealthmatters.blog.gov.uk/2020/01/23/wuhan-novel-coronavirus-what-you-need-to-know/
If you have any elderly neighbours that are self-isolating and would like to let them know you are there to help please download the postcard below by clicking #ViralKindness
This idea was initiated by a Cornish resident who was feeling pretty helpless watching the news and wanted to do something about it.